Company Description Day Drink Wine & Cocktail Lounge offers a refined yet welcoming atmosphere for guests who enjoy premium wines and cocktails without a late-night crowd. Located in the Best Southwest Region, the lounge is designed for professionals, creatives, and socialites seeking a relaxed after-work setting, a stylish space for networking, or a comfortable spot to watch popular sports. The menu showcases a curated selection of wines, spirits, and signature cocktails, complemented by food offerings and rotating “Cocktails of the Month” that make each visit feel fresh. Beyond beverages, Day Drink Lounge serves as a cultural and community hub, hosting exclusive events, private tastings, art exhibits, and social gatherings. The lounge aims to deliver an elevated, daytime-focused bar experience that redefines indulgence and connection.
Role Description The Hospitality Strategist is a part -time, on-site role based at Day Drink Wine & Cocktail Lounge in Duncanville, TX. This role focuses on designing and implementing guest experience strategies that align with the lounge’s brand, including service standards, ambiance, and programming for events and tastings. Day-to-day responsibilities include analyzing guest feedback, optimizing service workflows, and collaborating with bar, floor, and kitchen teams to ensure consistent, high-quality experiences. The Hospitality Strategist will develop and refine hospitality initiatives, such as guest engagement tactics, loyalty concepts, and community-focused events, while maintaining operational efficiency. This role also supports staff training, creates guidelines for service excellence, and works closely with leadership to track performance metrics and drive continuous improvement.
Qualifications
Hospitality and guest experience skills, including designing service standards, managing guest relations, and enhancing overall ambiance.
Event and programming skills, such as planning tastings, social gatherings, and cultural events that align with the lounge’s brand.
Operational and organizational skills, including workflow optimization, scheduling coordination, and basic understanding of bar or restaurant operations.
Communication and collaboration skills, with the ability to work closely with bar, floor, kitchen staff, and leadership teams.
Analytical skills for reviewing guest feedback, tracking performance metrics, and translating insights into actionable strategies.
Proven experience in hospitality, restaurant, bar, or lounge environments; experience in concept development or guest experience strategy is a plus.
Ability to work on-site full time in Duncanville, TX, with flexibility for evenings, weekends, and key events as needed.
Strong professional demeanor, commitment to inclusive and welcoming customer service, and interest in wine, spirits, and cocktail culture.
Relevant education in hospitality management, business, marketing, or related fields is preferred but not required if experience is equivalent.
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